Small business & retail
Get found, get chosen
You're good at your job and your customers know it. The trouble is that the people who don't know you yet have no way of finding that out. Our work is making visible a quality that already exists.
What's holding you back
Nobody finds you on Google
Your competitors appear and you don't. Usually for purely technical reasons that are straightforward to fix.
Your image undersells your work
A logo made in a hurry and a site from 2015 signal amateurism that your actual work contradicts.
Word of mouth has plateaued
It got you this far, but it isn't enough to grow. You need a second channel.
How we approach it
We start with what pays
No grand three-year plan. We identify what will return fastest — usually the Google listing and the website — and start there.
Plain language
You shouldn't have to learn our jargon. We explain what we're doing, why, and what changes for you.
You keep control
Changing your opening hours, photos or prices should never require a call to the agency.
Short timelines
A small business can't wait six months. Most of our projects ship in four to six weeks.
What we recommend
The most common starting point for a profile like yours.
How we work
Four steps, no surprises
At any moment you know where the project stands, what's needed from you and what comes next.
- 01Week 1
Strategy
We learn your business, your customers and your competitors. We define positioning, objectives and what success will be measured against.
Approved strategic brief - 02Weeks 2-3
Design
Identity, mockups or specifications depending on the project. You see the result before a line of code is written, and you sign off at every stage.
Approved mockups and specifications - 03Weeks 3-5
Build
Production, development, testing and go-live. Across every device for a website, on your own machines for software.
Project delivered and working - 04Ongoing
Growth
Acquisition, content, advertising and results tracking. We adjust every month based on what the numbers actually say.
Monthly performance report
Frequently asked
Yes. Plenty of our clients work alone or as a pair. The scope adapts: we can start with the website alone and extend later.
Let's talk about your project
Describe what you need in one minute. You get a priced proposal and a schedule within 48 hours — no strings attached.
- Available 24/7
- Free, detailed quote
- No commitment
